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Refund & Return Policy

Refund and Return Policy for Ticketed Events

Thank you for purchasing tickets to our event. We strive to provide you with an enjoyable and memorable experience. However, we understand that circumstances may arise that require you to seek a refund or return. Please read the following policy carefully:

1. Refund Eligibility:

  • Refunds will only be issued for tickets purchased directly through our official ticketing channels.

  • Refund requests must be made within the specified timeframe outlined below.

2. Refund Requests:

  • All refund requests must be submitted in writing via email to with the subject line "Refund Request - [Event Name]."

  • Please include the following details in your refund request:

    • Order number

    • Full name of the purchaser

    • Contact information (phone number and email address)

    • Reason for the refund request

  • Refund requests will be reviewed and processed within 3-7 business days of receipt.

3. Refund Policy:

  • Refunds will be issued according to the following criteria:

    • Cancellation of Event: In the unlikely event that the event is cancelled, a full refund will be provided to all ticket holders.

    • Rescheduling of Event: If the event is rescheduled and you are unable to attend the new date, you may request a refund.

    • Personal Circumstances: Refunds may be granted on a case-by-case basis for extenuating personal circumstances, such as illness or emergencies, at the discretion of the event organizers.

4. Refund Timeframe:

  • Refunds will be processed within 3-7  business days of approval.

  • Please note that it may take additional time for the refund to reflect in your account depending on your financial institution.

5. No-Show Policy:

  • No refunds will be issued for tickets if the ticket holder fails to attend the event without prior notification.

6. Ticket Transfers:

  • Tickets are transferable to another individual upon request. Please contact us at to initiate the transfer process.

7.  Event Modifications:

  • In the event of minor modifications to the event program, venue, or lineup, tickets remain non-refundable.

8. Contact Information:

  • For any questions or concerns regarding refunds and returns, please contact us at

Disclaimer: This refund and return policy is subject to change at the discretion of the event organizers. Any updates or modifications to this policy will be communicated through our official channels. Thank you for your understanding and cooperation. We look forward to welcoming you to our event.

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